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It's easy to use, it's secure,
it's fast, and you are in charge.

Easy: Our support software is firewall friendly -- you won't have to fiddle with settings in your router or your security software to make it work. First-time installation is easy with our onscreen instructions. We'll even talk you through the installation, if you wish, without charge. Once the software is installed, a couple of mouse clicks gets the session started . . . then just sit back, relax, and watch us work on your computer.

secure and privateSecure: The remote session cannot start until both ends agree on a randomly generated numeric code. You grant permission for us to access your PC before each session. We cannot start a remote session if you're not present. There's no way anyone can snoop; it's a secure session. Everything transmitted is encoded using a 128-bit encryption algorithm.

Fast: Once the session begins, all data packets travel point-to-point, without passing through an intermediate server (unlike many remote support programs). Speed is good even over a dial-up connection.

You're in charge: You maintain full control of the session. Your keyboard and mouse work at all times, and you can disconnect at any time. You can watch us work or take over whenever you wish.

 


 
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