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Monday-Friday
9:00 am-8:00 pm Eastern
Saturday
10:00 am-5:00 pm Eastern
Sunday
12:00 pm-5:00 pm Eastern
 

 
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pick up, you may
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Testimonial

 
I recently found Bud "checkmarked" in Washington Consumers' Checkbook magazine for both quality of service and price - and boy, were they right. He presents great product knowledge combined with responsive service.
Thanks to Bud all my systems are up and running smoothly now - but it's nice to know he's available, especially now that he offers remote support.
-- Lois, Speech Pathologist,
MS, CCC
 
Sit back -- or work with us --
as we make your computer behave.

No matter where you are, if you can reach the Internet, we can reach you. With remote access we can run your computer as if we were sitting at its keyboard.

You let us share your Windows desktop, files, and programs, and we'll diagnose, troubleshoot and hopefully resolve the incident using a variety of tools, including an online chat window, remote viewing and control, remote diagnostics, and file transfer.

You participate in the process.  Together we discuss problem areas and their solutions, either by phone or in a chat window. We both have access to the keyboard and the mouse.

Why remote support?

Remote support can be more efficient than a house call or office visit. It's easy to get started, it does not add files to or affect your computer in any way, and the results are immediate and often dramatic.

Remote support can be more economical than a technician's visit.  You save time by getting help immediately, instead of waiting for a technician to arrive.  You pay only for the time you actually use, with no trip charges.  And because you get back to business faster, computer down time has less effect on your bottom line.

Remote support can be more educational than a site visit.  Because you and the technician are both sitting at the keyboard, you learn by doing.  You're an active participant in the process.

It's easy, secure, and fast. And you're in charge!

read more  >>

 

 
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